Proactive Services Drive Business Growth and Streamline Local Economies

Deep News
Sep 03

Proactive and tailored services are proving to be a powerful catalyst for businesses accelerating toward high-quality development. The Administrative Approval Bureau in Wei County has introduced an innovative "post-certificate service" model, shifting the responsibility from businesses searching for answers to the government offering clear guidance, making administrative services more considerate. Meanwhile, the Association for Science and Technology in Guangzong County is acting as a matchmaker for resource integration and a driver of technological innovation, using shared factories and dispatched technical talent to precisely tackle the bottlenecks small and medium-sized enterprises face in digital and intelligent transformation. These concrete steps are resolving business difficulties and continuously fueling high-quality growth in the county economies.

Wei County's efforts begin with a "post-certificate service" checklist that now covers 22 high-frequency items. Shi Xin, the comprehensive department manager at Hebei Baichuan Pharmacy Chain Co., Ltd., recently praised the initiative, noting that the checklist received after obtaining a license clearly outlines the requirements for opening new branches, including permits for health foods and medical devices. Following this list, the company could apply immediately, dramatically improving efficiency. This is just one example of the Wei County Administrative Approval Bureau's new approach. The bureau is addressing the concerns businesses face after receiving their permits by extending its service chain, launching a service list for high-frequency items such as pharmaceutical, medical device, and food business licenses, along with an improved system for reminding businesses when their licenses are nearing expiration. These measures aim to give businesses confidence and clarity.

The "post-certificate service" is built on three pillars: license services, derivative services, and value-added services. Once a business obtains a permit, the bureau provides full life-cycle support, covering changes, renewals, and closures, and offers guidance for scenarios like lost or damaged certificates, altered business scopes, or delayed project starts, all communicated in a single notice. When a permit requires associated licenses or other administrative procedures, the bureau proactively alerts the business, flipping the dynamic from businesses asking questions to the government offering answers. Additionally, through the "Weiqi Tong" platform, businesses gain access to value-added services in policy, finance, technology, and law, helping them move forward without unnecessary burdens.

To solve the persistent problem of expired licenses, the Wei County bureau has built a "multi-license integrated" database that uses AI recognition technology to automatically send reminder messages 60, 30, and 15 days before a license expires. This precise system helps businesses avoid operational losses caused by oversight. Since its launch in August of last year, this model has distributed over 1,200 post-certificate service checklists and sent more than 4,000 reminder messages, ensuring that post-license matters are communicated at once, expirations are proactively flagged, and essential support is both convenient and precise.

In Guangzong County, the local Association for Science and Technology is driving innovation through targeted support. On September 1st, at the production facility of Hebei Hanjue Robot Technology Co., Ltd., intelligent welding robots worked efficiently, producing uniformly smooth bicycle frames that rolled off the line one after another. Zhang Hao, the company's head, credited the association's precise assistance for helping the firm break through traditional welding process limitations. In recent years, the association has aligned itself with the county's industrial cluster upgrade needs, acting as a bridge to tackle industry pain points like welding technology gaps, fragmented production resources, and a shortage of skilled workers. By consolidating resources, it is guiding the industry toward greater intelligence and higher-end capabilities.

The association has taken the lead in pooling welding demand from small and medium-sized companies, coordinating shared workshops and equipment manufacturers to fill critical process gaps. Thanks to its matchmaking, local businesses have partnered with companies like Shenyang Neusoft and Panasonic Robotics to implement automated welding for carbon steel and aluminum frames. Zhang Hao highlighted that, with the association's push, they have teamed up with Shenzhen MOVI Technology to develop a 3D-guided intelligent welding system, an innovative automated process that will soon allow for one-click welding program generation, suited for diverse, small-batch production runs.

With full policy guidance from the association, a set of technical regulations for robot-automated welding of bicycle and stroller frames was established. Building on this, Guangzong County has further upgraded its production model by creating the Mingren Welding Intelligent Shared Factory, which centralizes common processes like frame welding and metal surface treatment. This facility promotes a "equipment plus site plus standards plus service" model, giving small businesses access to high-end automated welding equipment at a low cost. The association has also pioneered a mechanism for certified technical staff to be stationed across enterprises, fostering skills transfer and mentorship. This approach resolves issues like insufficient capacity during urgent orders and unstable product quality, steadily elevating the industry's overall technical expertise and automation adoption.

Wang Zhenhai, a section-level officer at the Guangzong County Association for Science and Technology, stated, "We will continue to focus on the innovation needs of businesses, refine our precision science and technology service system, actively cultivate innovative market players, and fully support companies in advancing toward specialization and sophistication."

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